Track Leads and Opportunities

Does your business have a good system to track leads and opportunities with integration to Outlook Contacts and Email?

BCA Technologies sets up Dynamics 365 so that Leads from your website immediately go to your CRM and notifies the right people to reach out to the warm lead.  Email templates can be used to send information, Skype meeting requests, and follow-ups to turn the lead to an Opportunity.   As phone calls, emails, and files comes in about the opportunity, they are saved in one place, ready for quoting.